GENERAL:

1. If you place an order electronically through the website, you are deemed to have accepted the pre-information form and the distance sales contract provided to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the product they have purchased.

3. Shipping costs associated with the product delivery will be paid by the buyers.

4. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer within 30 days, provided that it does not exceed the legal period. If the product is not delivered within this period, the buyers may terminate the contract.

5. The purchased product must be delivered complete and in compliance with the specified qualifications in the order, along with any warranty certificate, user manual, or other documents.

6. In case it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. Within 14 days, the total price must be refunded to the buyer.

NON-PAYMENT OF THE PURCHASED PRODUCT PRICE:

7. If the buyer does not pay the price of the purchased product or cancels it in the bank records, the seller's obligation to deliver the product ceases.

UNAUTHORIZED USE OF THE CREDIT CARD IN TRANSACTIONS:

8. After the product is delivered, if it is determined that the buyer's payment credit card has been used by unauthorized persons, and if the sold product price is not paid to the seller by the relevant bank or financial institution, the buyer must return the product to the seller within 3 days, with the shipping costs belonging to the seller.

NON-DELIVERY OF THE PRODUCT WITH UNFORESEEABLE REASONS:

9. If unforeseeable force majeure events occur and the product cannot be delivered within the specified period, the situation will be notified to the buyer. The buyer may request the cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed. If the buyer cancels the order; if the payment was made in cash, the amount will be refunded to the buyer within 14 days from the cancellation. If the payment was made by credit card and it is canceled, the product price will be refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10. The buyer will inspect the subject matter goods/services before receiving them; they will not accept damaged and defective goods/services such as dented, broken, torn packaging, etc., from the cargo company. The received goods/services will be deemed undamaged and intact. After delivery, the buyer must carefully protect the goods/services. If the right of withdrawal will be exercised, the goods/services should not be used. The invoice should be returned with the product.

RIGHT OF WITHDRAWAL:

11. The buyer may exercise their right of withdrawal from the contract within 14 (fourteen) days from the delivery date of the purchased product to themselves or to the person/organization at the address provided, by notifying the SELLER via the contact information provided below without assuming any legal or penal responsibility and without stating any reasons, by refusing the product.

12. CONTACT INFORMATION FOR NOTIFICATION OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY NAME/TITLE:

ADDRESS:

EMAIL:

PHONE:

FAX:

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the item purchased is a service, the 14-day period starts from the date the contract is signed. In service contracts where the service starts with the consumer's approval before the end of the withdrawal period, the right of withdrawal cannot be exercised. The notification regarding the Right of Withdrawal has been provided in the Distance Contracts and Cancellation Terms, and the Buyer places an order with knowledge of the Cancellation conditions.

14. The expenses arising from the use of the right of withdrawal are borne by the SELLER.

15. To exercise the right of withdrawal within the 14 (fourteen) day period, it is a condition to notify the SELLER by registered mail, fax, e-mail, or in writing or by the method notified by the SELLER within 14 (fourteen) days, and the product must not have been used within the scope of the "Products for which the Right of Withdrawal Cannot Be Used" regulated in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to a third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution. Return of orders with invoices issued on behalf of corporations will not be completed if the RETURN INVOICE is not issued.)

17. The return form, the box of the products to be returned, the packaging, if any, and the standard accessories must be delivered complete and undamaged.

RETURN CONDITIONS:

18. The SELLER is obliged to refund the total price and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the date the withdrawal notification reaches him/her and to take back the goods within 20 days.

19. If there is a decrease in the value of the goods due to the fault of the BUYER